Apple chief executive, Tim Cook apologized to the iPhone users on Thursday as the mobiles are slowing down with aging batteries. Cook makes a promise statement for the future – “Apple will give users more visibility into the health of their iPhone’s battery”. After this incident, Apple offers battery replacements who have iPhone 6 or higher version than it.
However, the battery replacement now will cost $29 instead of $79 and the deal starts in late January 2018. In fact, third-party repairers show more effectiveness towards battery replacements.
Though his statement remains apologetic, he rejected the fact of iPhone getting slower. “First and foremost, we have never – and would never – do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades,” he said.
Criticism Lead to Apple Offers on Battery Replacements
Earlier, the company had a statement on phone’s performance. The Apple phones reduce their performance with the older batteries and have a risk of shutting down. But it’s not happening now. A technical sense observed in the explanation. The slow process in Apple has raised much criticism. Further, Apple faces a minimum of eight lawsuits from other iPhone makers. The places include – California, New York, New Jersey and even Israel.
In fact, the suits will ask to pay iPhone owners varying money. The arguments rested based on two points:
- Apple has hurt the phones’ performance in secret
- The individuals opt for new iPhone rather than fixing an old phone.
In fact, suits contributed a lot to Apple and it resulted in success. But small controversies rose such as software issues. Also, it had delayed the release of its smart speaker, HomePod and iPhone X to 2018. However, Cook earned a bonus of $9.33 million at the end of the year. Apple has ended the year in a bold way as people opted more iPhones and iPads.